PRIVACY
NOTICE
Last updated January 01, 2021
Thank you
for choosing to be part of our community at TaxGuru Group LLC
",
"we", "us", "our"). We are committed to
protecting your personal information and your right to privacy. If you have any questions or
concerns about this privacy notice, or our practices with regards to your personal
information, please contact us at support@taxgurucpa.com
.
When you
https://www.taxgurucpa.com (the
"Website"),
), we
appreciate that you are trusting us with your personal information. We take your privacy very
seriously. In this privacy notice, we seek to explain to you in the clearest way possible what
information we collect, how we use it and what rights you have in relation to it. We hope you
take some time to read through it carefully, as it is important. If there are any terms in
this privacy notice that you do not agree with, please discontinue use of our Services
immediately.
This privacy notice applies to all information collected
through our Services (which, as described above, includes our
), as well
as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will
help you understand what we do with the information that we
collect.
TABLE OF CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to us
In
Short: We collect personal
information that you provide to us.
We
collect personal information that you voluntarily provide to us when you
The
personal information that we collect depends on the context of your interactions with us and
the
Personal Information Provided by You. We
collect
names ;
phone numbers ;
email addresses ;
mailing addresses ;
usernames ;
contact preferences ;
contact or authentication data ;
billing addresses ;
ssn ;
date of birth ;
Payment Data. We may collect data necessary
to process your payment if you make purchases, such as your payment instrument number (such
as a credit card number), and the security code associated with your payment instrument. All
payment data is stored bypaypal
venmo
zelle
.
You may find their privacy notice link(s)
here:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
,
https://venmo.com/legal/us-privacy-policy/
https://www.zellepay.com/legal-and-privacy
All
personal information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some information — such
as your Internet Protocol (IP) address and/or browser and device characteristics —
is collected automatically when you visit our
We
automatically collect certain information when you visit, use or navigate the
Like many
businesses, we also collect information through cookies and similar technologies.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet or other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you use to
access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In Short: We may
collect limited data from public databases, marketing partners,
In order
to enhance our ability to provide relevant marketing, offers and services to you and update
our records, we may obtain information about you from other sources, such as public
databases, joint marketing partners, affiliate programs, data providers,
2. HOW DO WE
USE YOUR INFORMATION?
In Short: We process
your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use
personal information collected via our
We use
the information we collect or receive:
- To facilitate account creation and logon
process. If you choose to link your account with us to a third-party account
(such as your Google or Facebook account), we use the information you allowed us to
collect from those third parties to facilitate account creation and logon process for the
performance of the contract.
- To post testimonials. We post testimonials
on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at support@taxgurucpa.com and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your
information to request feedback and to contact you about your use of our
Website .
- To enable user-to-user communications. We
may use your information in order to enable user-to-user communications with each user's
consent.
- To manage user accounts. We may use your
information for the purposes of managing our account and keeping it in working order.
- To send administrative information to
you. We may use your personal information to send you product, service and new
feature information and/or information about changes to our terms, conditions, and
policies.
- To protect our Services. We may use your
information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies for
business purposes, to comply with legal and regulatory requirements or in connection
with our contract.
- To respond to legal requests and prevent
harm. If we receive a subpoena or other legal request, we may need to inspect
the data we hold to determine how to respond.
- Fulfill and manage your orders. We may
use your information to fulfill and manage your orders, payments, returns, and exchanges
made through the
Website .
- Administer prize draws and competitions.
We may use your information to administer prize draws and competitions when you elect to
participate in our competitions.
- To deliver and facilitate delivery of services to
the user. We may use your information to provide you with the requested
service.
- To respond to user inquiries/offer support to
users. We may use your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
- To send you marketing and promotional
communications. We and/or our third-party marketing partners may use the
personal information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. For example, when expressing an interest in obtaining
information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- Deliver targeted advertising to
you. We may use your information to
develop and display personalized content and advertising (and work with third parties who
do so) tailored to your interests and/or location and to measure its effectiveness.
In Short: We only share
information with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We may
process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you
have given us specific consent to use your personal information for a specific
purpose.
- Legitimate Interests: We may process your
data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have
entered into a contract with you, we may process your personal information to fulfill
the terms of our contract.
- Legal Obligations: We may disclose your
information where we are legally required to do so in order to comply with applicable
law, governmental requests, a judicial proceeding, court order, or legal process, such
as in response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your
information where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More
specifically, we may need to process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with third-party vendors, service
providers, contractors or agents who perform services for us or on our behalf and
require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and
marketing efforts. We may allow selected third parties to use tracking technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
- Affiliates. We may share your
information with our affiliates, in which case we will require those affiliates to
honor this privacy notice. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are under common
control with us.
In Short: We only
share information with the following third parties.
We only share and disclose your information with the
following third parties. We have categorized each party so that you may be easily
understand the purpose of our data collection and processing practices. If we have
processed your data based on your consent and you wish to revoke your consent,
please contact us using the contact details provided in the section below titled
"HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?".
- Cloud Computing Services
- Communicate and Chat with Users
- Data Backup and Security
- Invoice and Billing
- Web and Mobile Analytics
- Website Hosting
In Short: We may use
cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies
(like web beacons and pixels) to access or store information. Specific information
about how we use such technologies and how you can refuse certain cookies is set
out in our Cookie Notice
6.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep
your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax, accounting
or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than
three (3) months past the termination of the user's
account
When we have no ongoing legitimate business need to
process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is
possible.
7.
HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to
protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate technical and
organizational security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security, and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our
8. DO
WE COLLECT INFORMATION FROM
MINORS?
In Short: We do not
knowingly collect data from or market to children under 18 years of
age.
We do not knowingly solicit data from or market to
children under 18 years of age. By using the
support@taxgurucpa.com
9.
WHAT ARE YOUR PRIVACY
RIGHTS?
In Short:
In some regions (like the European Economic Area),
you have certain rights under applicable data protection laws. These may include
the right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In certain
circumstances, you may also have the right to object to the processing of your
personal information. To make such a request, please use the contact details provided
below. We will consider and act upon any request in accordance with applicable
data protection laws.
If we are relying on your consent to process your
personal information, you have the right to withdraw your consent at any time.
Please note however that this will not affect the lawfulness of the processing
before its withdrawal, nor will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than
consent.
If you are a resident in the European Economic Area
and you believe we are unlawfully processing your personal information, you also
have the right to complain to your local data protection supervisory authority.
You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact
details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy
rights, you may email us at
support@taxgurucpa.com
.
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you can:
-
Contact us using the contact information provided.
Upon your request to terminate your account, we
will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with applicable legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our
Opting out of email
marketing: You can unsubscribe from our marketing email list at
any time by clicking on the unsubscribe link in the emails that we send or by
contacting us using the details provided below. You will then be removed from the
marketing email list — however, we may still communicate with you, for example to
send you service-related emails that are necessary for the administration and use
of your account, to respond to service requests, or for other non-marketing
purposes. To otherwise opt-out, you may:
-
Contact us using the contact information provided.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile operating systems
and mobile applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you
about that practice in a revised version of this privacy
notice.
11.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you
are a resident of California, you are granted specific rights regarding access
to your personal information.
California Civil Code Section 1798.83, also known as
the "Shine The Light" law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in
California, and have a registered account with
CCPA Privacy Notice
The California Code of Regulations defines a
"resident" as:
(1) every individual who is in the State of
California for other than a temporary or transitory purpose
and
(2) every individual who is domiciled in the State
of California who is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as
"non-residents."
If this definition of "resident" applies to you, we
must adhere to certain rights and obligations regarding your personal
information.
What categories of personal information do
we collect?
We have collected the following categories of
personal information in the past twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers
|
Contact details, such as real name, alias,
postal address, telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address, email address
and account name
|
|
|
B. Personal information categories listed in
the California Customer Records statute
|
Name, contact information, education,
employment, employment history and financial
information
|
YES
|
|
C. Protected classification characteristics
under California or federal law
|
Gender and date of
birth
|
|
|
D. Commercial
information
|
Transaction information, purchase history,
financial details and payment information
|
|
|
E. Biometric
information
|
Fingerprints and
voiceprints
|
|
|
F. Internet or other similar network
activity
|
Browsing history, search history, online
behavior, interest data, and interactions with our and other websites,
applications, systems and advertisements
|
|
|
G. Geolocation data
|
Device location
|
|
|
H. Audio, electronic, visual, thermal,
olfactory, or similar information
|
Images and audio, video or call recordings
created in connection with our business activities
|
|
|
I. Professional or employment-related
information
|
Business contact details in order to provide
you our services at a business level, job title as well as work history
and professional qualifications if you apply for a job with
us
|
|
|
J. Education
Information
|
Student records and directory
information
|
|
|
K. Inferences drawn from other personal
information
|
Inferences drawn from any of the collected
personal information listed above to create a profile or summary about,
for example, an individual’s preferences and
characteristics
|
|
We may also collect other personal information
outside of these categories instances where you interact with us in-person,
online, or by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and
to respond to your inquiries.
How do we use and share your personal
information?
- Targeting cookies/Marketing cookies
More information about our data
collection and sharing practices can be found in this privacy
notice
You may contact us
support@taxgurucpa.com ,
or by referring to the contact details at
the bottom of this document.
If you are using an authorized agent to
exercise your right to opt-out we may deny a request if the authorized
agent does not submit proof that they have been validly authorized to
act on your behalf.
Will your information be shared
with anyone else?
We may disclose your personal
information with our service providers pursuant to a written contract
between us and each service provider. Each service provider is a
for-profit entity that processes the information on our behalf.
The current list of our service
providers can be found in below.
We may use your personal information for
our own business purposes, such as for undertaking internal research
for technological development and demonstration. This is not
considered to be "selling" of your personal data.
- Category B. Personal information,
as defined in the California Customer Records law, such as your
name, contact information, education, employment, employment
history and financial information.
The categories of third
parties to whom we disclosed personal information for a
business or commercial purpose can be found under "WHO WILL
YOUR INFORMATION BE SHARED
WITH?".
Your rights with
respect to your personal
data
Right to request
deletion of the data - Request to
delete
You can ask for the
deletion of your personal information. If you ask us to
delete your personal information, we will respect your
request and delete your personal information, subject to
certain exceptions provided by law, such as (but not
limited to) the exercise by another consumer of his or
her right to free speech, our compliance requirements
resulting from a legal obligation or any processing that
may be required to protect against illegal
activities.
Right to be informed -
Request to know
Depending on the
circumstances, you have a right to know:
- whether we collect and
use your personal information;
- the categories of
personal information that we collect;
- the purposes for which
the collected personal information is used;
- whether we sell your
personal information to third parties;
- the categories of
personal information that we sold or disclosed for a
business purpose;
- the categories of third
parties to whom the personal information was sold or
disclosed for a business purpose; and
- the business or
commercial purpose for collecting or selling personal
information.
In accordance with
applicable law, we are not obligated to provide or
delete consumer information that is de-identified in
response to a consumer request or to re-identify
individual data to verify a consumer
request.
Right to
Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate
against you if you exercise your privacy
rights.
Verification
process
Upon receiving your
request, we will need to verify your identity to
determine you are the same person about whom we have the
information in our system. These verification efforts
require us to ask you to provide information so that we
can match it with information you have previously
provided us. For instance, depending on the type of
request you submit, we may ask you to provide certain
information so that we can match the information you
provide with the information we already have on file, or
we may contact you through a communication method (e.g.
phone or email) that you have previously provided to us.
We may also use other verification methods as the
circumstances dictate.
We will only use personal
information provided in your request to verify your
identity or authority to make the request. To the extent
possible, we will avoid requesting additional
information from you for the purposes of verification.
If, however, if we cannot verify your identity from the
information already maintained by us, we may request
that you provide additional information for the purposes
of verifying your identity, and for security or
fraud-prevention purposes. We will delete such
additionally provided information as soon as we finish
verifying you.
Other privacy
rights
- you may object to the
processing of your personal data
- you may request
correction of your personal data if it is incorrect or
no longer relevant, or ask to restrict the processing
of the data
- you can designate an
authorized agent to make a request under the CCPA on
your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance
with the CCPA.
- you may request to
opt-out from future selling of your personal
information to third parties. Upon receiving a request
to opt-out, we will act upon the request as soon as
feasibly possible, but no later than 15 days from the
date of the request submission.
To exercise these rights,
you can contact us
support@taxgurucpa.com
,
12. DO WE MAKE
UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this notice as
necessary to stay compliant with relevant
laws.
We may update this privacy
notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated
version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we
may notify you either by prominently posting a notice of
such changes or by directly sending you a notification.
We encourage you to review this privacy notice
frequently to be informed of how we are protecting your
information.
13. HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
If you have questions or
comments about this notice, you may
support@taxgurucpa.com
14. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM
YOU?
Based on the applicable
laws of your country, you may have the right to request
access to the personal information we collect from you,
change that information, or delete it in some
circumstances. To request to review, update, or delete
your personal information, please support@taxgurucpa.com
